Dyson Ball Animal Total Clean Upright Vacuum

Users have raised notable concerns about the Ball Animal Total Clean's headline feature. The self-adjusting cleaner head does not self-adjust according to some owners, and compounding the frustration, the vacuum sucks itself flat to the carpet, making it difficult to maneuver across surfaces.

Beyond the cleaner head issues, users also point out that the machine doesn't have a manual adjustment to compensate, leaving owners with no workaround for the problem. There have also been concerns raised about authenticity, with at least one user reporting that the serial number isn't genuine, which may be a consideration for buyers purchasing through third-party channels.