Review
AI summary based on real user insights
The Miele Triflex HX2 earns genuine enthusiasm from many users, particularly for its suction power. Reviewers note it is significantly more suction than the original HX1, with one user quantifying it as 60% stronger than the HX1. Many simply declare it the best stick vac on the market, and its top of the food chain in build quality reputation is echoed across reviews. It also includes HEPA filtration, adding confidence for allergy-conscious buyers.
That said, the HX2 comes with a notable set of frustrations. The dust bin is extremely small and not user friendly, requiring daily emptying for heavier use. The filter regenerating system feels insanely dated, with a pleated non-washable design that some users say needs regenerating every other use. A handful of users also report reliability concerns, including a vacuum that randomly stops working or fails just outside warranty, with repair costs as high as £175 just to have it looked at.
The HX2 shines brightest as a secondary or quick-use vacuum. Users love it for being easier than dragging out a canister and awesome for quick pickups, and its ability to stand on its own adds everyday convenience. However, some users are not sure they would use it as a primary vacuum, particularly given the small bin capacity and inconsistent pickup on certain debris like hair.
Battery life is a practical consideration. With two batteries and an external charger available, users report around 14 minutes at max suction and up to 63 minutes at the lowest setting. The battery swap process is a pain, requiring users to manhandle the clip-in clip-out mechanism, which adds friction to an otherwise convenient form factor.
Where the HX2 consistently stands apart is in how it compares to its predecessor. Across multiple reviews, users agree the HX2 is better than the HX1 in just about every way, from suction to usability. Its bin also compacts better than a Dyson bin, and its performance separates itself on carpet. For those already in the Miele ecosystem or comparing stick vacuums at the premium end, the HX2 represents a meaningful step forward, though longevity remains an unknown quantity for some buyers.
